Jewelry Care

All of our jewelry is crafted with the following high-quality materials: 14K gold, 18K gold, or platinum plated brass or stainless steel, sterling silver and cubic zirconia. Please check the product details listed for each specific item or contact us for more information. Our jewelry is nickel and lead-free.

To keep your jewelry clean, wipe with a soft cloth. Never use jewelry cleaner on FAX jewelry. Protect the plating of your jewelry by removing it while swimming, showering, exercising, washing hands, and before applying any perfume, lotion, or hair products. Never expose your jewelry to water or harsh detergents. Your FAX jewelry should be the last thing you put on when getting dressed. To keep your jewelry looking as fresh as possible we recommend placing the piece safely inside the FAX pouch included with every order. 

We pride ourselves on the quality of our products. However, if your jewelry should be exposed to any of the above products, tarnishing may occur. Tarnishing may also be caused by the skin’s natural pH levels and is not necessarily a product defect.