Jewelry Care

All of our jewelry is crafted with the following high-quality materials: 14K gold, 18K gold, or platinum plated brass or stainless steel, sterling silver and cubic zirconia. Please check the product details listed for each specific item or contact us for more information. Our jewelry is always nickel and lead-free.

To keep your jewelry clean, wipe your pieces with a soft fabric such as microfiber or a cotton ball. Never use jewelry cleaner or harsh polishing cloths on your FAX gold plated jewelry. Protect the plating of your jewelry by removing it while swimming, showering, exercising, washing hands, and before applying any perfume, lotion, or hair products. Allow your lotions and creams to dry or to be fully absorbed by your skin before you wear your gold plated jewelry. Never expose your jewelry to water, oils, nail polish, nail polish remover, chlorine or harsh detergents. Sweat and chemicals can damage precious metals.

Your FAX jewelry should be the last thing you put on when getting dressed. To keep your jewelry looking as fresh as possible for as long as possible, we recommend placing the piece safely inside the FAX Jewelry pouch included with every order. Humid air - like in a bathroom - can cause your jewelry to tarnish, so always store your jewelry in a dry place. 

We pride ourselves on the quality of our products. Because the jewelry is not 100% solid gold, extra care should be taken to maximize its lifespan. However, if your jewelry should be exposed to any of the above products, tarnishing may occur. Tarnishing may also be caused by the skin’s natural pH levels and is not necessarily a product defect. Anything plated will eventually tarnish with time and wear. 

Please feel free to contact us to answer any questions or for more information on caring for your FAX Jewelry.